Customer Interactions

Every call AI answered — what they needed, what happened, next steps

AI Handled

Booked

Patricia Wilson

+•••••••0462

sewer_line

Jul 11, 6:28 PM

Issue

Clogged drain in master bath

David Kim

+•••••••0461

water_heaterUrgent

Jul 11, 4:06 PM

Issue

Leaky faucet in kitchen

Daniel Lee

+•••••••0463

leak_repair

Jul 11, 2:30 PM

Issue

Water heater making popping sounds

Sarah Williams

+•••••••0460

fixture_installUrgent

Jul 10, 3:55 PM

Issue

Low water pressure throughout house

Emily Chen

+•••••••0458

fixture_installUrgent

Jul 9, 8:02 PM

Issue

Slow draining bathtub

Sarah Williams

+•••••••0457

leak_repairUrgent

Jul 9, 7:18 PM

Issue

Garbage disposal jammed

Robert Taylor

+•••••••0459

water_heater

Jul 9, 2:08 PM

Issue

Water heater making popping sounds

Sarah Williams

+•••••••0453

fixture_install

Jul 8, 6:07 PM

Issue

Garbage disposal jammed

Daniel Lee

+•••••••0456

sewer_lineUrgent

Jul 8, 6:03 PM

Issue

Low water pressure throughout house

Jessica Martinez

+•••••••0455

sewer_line

Jul 8, 4:24 PM

Issue

Outdoor faucet leaking

Kevin Hernandez

+•••••••0454

sewer_line

Jul 8, 3:31 PM

Issue

Slow draining bathtub

Chris Anderson

+•••••••0451

leak_repair

Jul 7, 7:23 PM

Issue

Clogged drain in master bath

Jennifer Thomas

+•••••••0452

fixture_install

Jul 7, 4:47 PM

Issue

Pipe under sink dripping

Chris Anderson

+•••••••0449

fixture_installUrgent

Jul 6, 7:06 PM

Issue

Leaky faucet in kitchen

Amanda Johnson

+•••••••0450

drain_clog

Jul 6, 5:04 PM

Issue

Low water pressure throughout house

James Rodriguez

+•••••••0448

fixture_install

Jul 5, 7:08 PM

Issue

Pipe under sink dripping

Jennifer Thomas

+•••••••0447

drain_clog

Jul 4, 3:30 PM

Issue

Clogged drain in master bath

Jessica Martinez

+•••••••0446

fixture_install

Jul 4, 1:41 PM

Issue

Outdoor faucet leaking

Laura Garcia

+•••••••0442

drain_clog

Jul 3, 6:46 PM

Issue

Water heater not producing hot water

Amanda Johnson

+•••••••0443

leak_repair

Jul 3, 3:27 PM

Issue

Garbage disposal jammed

Laura Garcia

+•••••••0444

sewer_lineUrgent

Jul 3, 12:51 PM

Issue

Water heater making popping sounds

Patricia Wilson

+•••••••0445

fixture_install

Jul 3, 12:05 PM

Issue

Running toilet won't stop

Laura Garcia

+•••••••0441

water_heaterUrgent

Jul 2, 5:43 PM

Issue

Low water pressure throughout house

David Kim

+•••••••0440

drain_clog

Jul 2, 3:52 PM

Issue

Leaky faucet in kitchen

Daniel Lee

+•••••••0438

fixture_installUrgent

Jul 1, 8:10 PM

Issue

Slow draining bathtub

Maria Lopez

+•••••••0439

water_heater

Jul 1, 7:53 PM

Issue

Running toilet won't stop

Kevin Hernandez

+•••••••0437

fixture_install

Jun 30, 6:34 PM

Issue

Outdoor faucet leaking

Chris Anderson

+•••••••0436

water_heaterUrgent

Jun 29, 7:27 PM

Issue

Outdoor faucet leaking

Emily Chen

+•••••••0435

water_heater

Jun 29, 6:35 PM

Issue

Garbage disposal jammed

Jennifer Thomas

+•••••••0434

drain_clog

Jun 28, 6:13 PM

Issue

Running toilet won't stop

Michael Brown

+•••••••0432

water_heater

Jun 28, 3:52 PM

Issue

Pipe under sink dripping

Amanda Johnson

+•••••••0433

water_heater

Jun 28, 3:04 PM

Issue

Slow draining bathtub

Maria Lopez

+•••••••0431

water_heater

Jun 28, 12:45 PM

Issue

Running toilet won't stop

David Kim

+•••••••0430

drain_clog

Jun 27, 6:49 PM

Issue

Pipe under sink dripping

Jennifer Thomas

+•••••••0429

leak_repairUrgent

Jun 26, 5:20 PM

Issue

Garbage disposal jammed

Amanda Johnson

+•••••••0428

fixture_install

Jun 26, 3:49 PM

Issue

Running toilet won't stop

Sarah Williams

+•••••••0427

water_heater

Jun 25, 6:11 PM

Issue

Slow draining bathtub

Jennifer Thomas

+•••••••0426

leak_repair

Jun 25, 5:05 PM

Issue

Water heater not producing hot water

James Rodriguez

+•••••••0425

water_heaterUrgent

Jun 25, 12:18 PM

Issue

Outdoor faucet leaking

Kevin Hernandez

+•••••••0424

drain_clog

Jun 24, 8:40 PM

Issue

Clogged drain in master bath

Sarah Williams

+•••••••0423

water_heater

Jun 24, 7:13 PM

Issue

Low water pressure throughout house

Chris Anderson

+•••••••0422

leak_repair

Jun 24, 6:03 PM

Issue

Water heater making popping sounds

Laura Garcia

+•••••••0421

leak_repair

Jun 23, 7:24 PM

Issue

Low water pressure throughout house

Kevin Hernandez

+•••••••0420

leak_repairUrgent

Jun 22, 8:55 PM

Issue

Low water pressure throughout house

Sarah Williams

+•••••••0418

sewer_lineUrgent

Jun 21, 6:38 PM

Issue

Outdoor faucet leaking

Laura Garcia

+•••••••0417

leak_repair

Jun 21, 6:11 PM

Issue

Pipe under sink dripping

Jennifer Thomas

+•••••••0416

drain_clog

Jun 21, 6:02 PM

Issue

Clogged drain in master bath

Laura Garcia

+•••••••0419

sewer_line

Jun 21, 3:45 PM

Issue

Garbage disposal jammed

James Rodriguez

+•••••••0413

leak_repair

Jun 20, 5:50 PM

Issue

Low water pressure throughout house

Michael Brown

+•••••••0414

fixture_install

Jun 20, 2:46 PM

Issue

Clogged drain in master bath

+•••••••0104

AI Answered

Jul 11, 7:51 PM

2:13

AI Action

Water heater making loud popping and banging sounds. Over 10 years old. Inspection scheduled.

+•••••••0109

AI AnsweredBooked

Jul 11, 4:53 PM

3:50

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0110

AI Answered

Jul 11, 3:52 PM

3:18

AI Action

Caller reported a leaky faucet in the kitchen. Booked appointment for Tuesday at 2 PM.

+•••••••0102

AI AnsweredBooked

Jul 10, 10:59 PM

4:26

AI Action

Garbage disposal making grinding noise and won't turn on. Reset button doesn't help. Appointment scheduled.

+•••••••0102

AI Answered

Jul 10, 8:45 PM

1:51

AI Action

Toilet running constantly. Customer concerned about water bill. Booked next-day appointment.

+•••••••0109

AI AnsweredBooked

Jul 10, 3:03 PM

3:44

AI Action

Pipe under kitchen sink has a slow drip. Customer placed a bucket. Next-day appointment confirmed.

+•••••••0103

AI Answered

Jul 9, 3:53 PM

4:57

AI Action

Outdoor hose bib leaking when turned on. Customer worried about foundation damage. Appointment booked.

+•••••••0115

AI AnsweredBooked

Jul 9, 12:25 PM

2:48

AI Action

Bathtub draining very slowly. Customer mentioned hair buildup. Service visit booked.

+•••••••0105

AI Answered

Jul 8, 7:47 PM

3:03

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0102

AI AnsweredBooked

Jul 8, 5:52 PM

3:32

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0101

AI AnsweredBooked

Jul 7, 5:06 PM

4:06

AI Action

Water heater issue - no hot water since this morning. Advised turning off the unit. Appointment booked for same day.

+•••••••0104

AI AnsweredBooked

Jul 7, 2:34 PM

3:51

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0105

AI Answered

Jul 6, 7:24 PM

2:29

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0110

AI Answered

Jul 6, 5:58 PM

2:31

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0110

AI Answered

Jul 6, 1:44 PM

3:40

AI Action

Pipe under kitchen sink has a slow drip. Customer placed a bucket. Next-day appointment confirmed.

+•••••••0105

AI Answered

Jul 6, 11:12 AM

4:32

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0101

AI AnsweredBooked

Jul 5, 10:21 PM

4:11

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0101

AI Answered

Jul 5, 7:08 PM

4:35

AI Action

Pipe under kitchen sink has a slow drip. Customer placed a bucket. Next-day appointment confirmed.

+•••••••0108

AI Answered

Jul 5, 12:09 PM

3:00

AI Action

Customer has a clogged drain in the master bathroom. Tried Drano but it didn't work. Scheduled service visit.

+•••••••0103

AI Answered

Jul 4, 10:24 PM

4:25

AI Action

Toilet running constantly. Customer concerned about water bill. Booked next-day appointment.

+•••••••0105

AI Answered

Jul 4, 10:15 PM

1:18

AI Action

Low water pressure in all faucets since yesterday. Could be a main line issue. Technician dispatched.

+•••••••0110

AI AnsweredBooked

Jul 4, 8:29 PM

2:35

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0105

AI AnsweredBooked

Jul 4, 11:26 AM

3:57

AI Action

Bathtub draining very slowly. Customer mentioned hair buildup. Service visit booked.

+•••••••0114

AI AnsweredBooked

Jul 3, 1:40 PM

1:33

AI Action

Bathtub draining very slowly. Customer mentioned hair buildup. Service visit booked.

+•••••••0108

AI AnsweredBooked

Jul 3, 1:37 PM

4:09

AI Action

Water heater issue - no hot water since this morning. Advised turning off the unit. Appointment booked for same day.

+•••••••0115

AI AnsweredBooked

Jul 2, 7:37 PM

1:12

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0110

AI Answered

Jul 2, 6:55 PM

1:27

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0107

AI Answered

Jul 1, 7:32 PM

1:18

AI Action

Outdoor hose bib leaking when turned on. Customer worried about foundation damage. Appointment booked.

+•••••••0114

AI AnsweredBooked

Jul 1, 5:51 PM

3:50

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0108

AI AnsweredBooked

Jul 1, 3:57 PM

3:22

AI Action

Outdoor hose bib leaking when turned on. Customer worried about foundation damage. Appointment booked.

+•••••••0106

AI AnsweredBooked

Jun 30, 9:27 PM

3:06

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0101

AI Answered

Jun 29, 8:00 PM

3:07

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0101

AI AnsweredBooked

Jun 29, 6:45 PM

2:15

AI Action

Toilet flange leaking at base. Water on bathroom floor. Next-day morning appointment set.

+•••••••0102

AI Answered

Jun 29, 2:35 PM

2:05

AI Action

Garbage disposal making grinding noise and won't turn on. Reset button doesn't help. Appointment scheduled.

+•••••••0104

AI Answered

Jun 28, 3:29 PM

3:54

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0113

AI Answered

Jun 28, 11:56 AM

2:21

AI Action

Customer has a clogged drain in the master bathroom. Tried Drano but it didn't work. Scheduled service visit.

+•••••••0111

AI AnsweredBooked

Jun 28, 11:04 AM

4:02

AI Action

Caller asked about sewer line inspection pricing. AI provided estimate range and booked a camera inspection.

+•••••••0102

AI AnsweredBooked

Jun 27, 8:03 PM

3:02

AI Action

Garbage disposal making grinding noise and won't turn on. Reset button doesn't help. Appointment scheduled.

+•••••••0113

AI Answered

Jun 27, 6:44 PM

2:01

AI Action

Emergency call - burst pipe in garage. Advised to shut off main water valve. Emergency dispatch initiated.

+•••••••0114

AI Answered

Jun 27, 12:18 PM

4:15

AI Action

Water heater making loud popping and banging sounds. Over 10 years old. Inspection scheduled.

+•••••••0114

AI Answered

Jun 26, 9:53 PM

2:22

AI Action

Slow drain in multiple sinks. Possible main line issue. Booked diagnostic appointment.

+•••••••0105

AI Answered

Jun 25, 2:12 PM

3:14

AI Action

Outdoor hose bib leaking when turned on. Customer worried about foundation damage. Appointment booked.

+•••••••0110

AI AnsweredBooked

Jun 25, 1:27 PM

4:37

AI Action

Outdoor hose bib leaking when turned on. Customer worried about foundation damage. Appointment booked.

+•••••••0108

AI AnsweredBooked

Jun 24, 10:38 PM

3:16

AI Action

Water heater making loud popping and banging sounds. Over 10 years old. Inspection scheduled.

+•••••••0110

AI Answered

Jun 24, 8:45 PM

4:37

AI Action

Water heater making loud popping and banging sounds. Over 10 years old. Inspection scheduled.

+•••••••0114

AI AnsweredBooked

Jun 24, 5:49 PM

1:59

AI Action

Customer has a clogged drain in the master bathroom. Tried Drano but it didn't work. Scheduled service visit.

+•••••••0111

AI AnsweredBooked

Jun 24, 5:36 PM

4:08

AI Action

Pipe under kitchen sink has a slow drip. Customer placed a bucket. Next-day appointment confirmed.

+•••••••0102

AI AnsweredBooked

Jun 24, 1:26 PM

3:45

AI Action

Garbage disposal making grinding noise and won't turn on. Reset button doesn't help. Appointment scheduled.

+•••••••0107

AI AnsweredBooked

Jun 23, 10:19 PM

4:51

AI Action

Toilet running constantly. Customer concerned about water bill. Booked next-day appointment.

+•••••••0104

AI Answered

Jun 23, 3:03 PM

4:54

AI Action

Customer wants a new tankless water heater installed. AI gathered house size and current setup details.

+•••••••0112

AI Answered

Jun 22, 5:26 PM

1:25

AI Action

Customer has a clogged drain in the master bathroom. Tried Drano but it didn't work. Scheduled service visit.

+•••••••0105

AI Answered

Jun 22, 1:42 PM

3:26

AI Action

Low water pressure in all faucets since yesterday. Could be a main line issue. Technician dispatched.

+•••••••0105

AI Answered

Jun 22, 12:26 PM

3:30

AI Action

Slow drain in multiple sinks. Possible main line issue. Booked diagnostic appointment.

+•••••••0101

AI AnsweredBooked

Jun 21, 6:11 PM

1:49

AI Action

Water heater making loud popping and banging sounds. Over 10 years old. Inspection scheduled.

+•••••••0106

AI Answered

Jun 21, 5:24 PM

3:50

AI Action

Low water pressure in all faucets since yesterday. Could be a main line issue. Technician dispatched.

+•••••••0107

AI AnsweredBooked

Jun 21, 11:22 AM

1:56

AI Action

Toilet running constantly. Customer concerned about water bill. Booked next-day appointment.

+•••••••0110

AI AnsweredBooked

Jun 20, 5:59 PM

3:29

AI Action

Caller reported a leaky faucet in the kitchen. Booked appointment for Tuesday at 2 PM.

+•••••••0101

AI AnsweredBooked

Jun 20, 4:29 PM

1:00

AI Action

Water heater issue - no hot water since this morning. Advised turning off the unit. Appointment booked for same day.